Refund & Cancellation Policy
Effective date: 9 November 2025
This policy explains how billing, cancellations, and refunds work for AI Dropship (“AI Dropship”, “we”, “our”, “us”). By purchasing a subscription, you agree to the terms below.
1. Billing & Subscription Terms
- AI Dropship is sold as a subscription service.
- Subscriptions are available as Monthly or Annual plans.
- Your subscription starts on the date you successfully complete payment (or when your free trial converts to a paid plan).
2. Auto-Renewal
- All subscriptions renew automatically at the end of each billing cycle unless you cancel before renewal.
- You authorize AI Dropship (and our payment partners) to charge your saved payment method for the renewal amount.
3. How to Cancel
Important notes:
- Cancellation must be completed before the renewal time to prevent the next charge.
- Deleting your account, uninstalling an app, or stopping usage does not cancel billing.
- After you cancel, your plan remains active until the end of the current paid period (unless stated otherwise at checkout).
4. Free Trial & Trial Conversion
If you start a free trial:
- You won’t be charged until the trial ends.
- If you don’t cancel before the trial ends, your subscription will automatically convert to a paid plan and the payment method on file will be charged.
5. Refunds
AI Dropship subscriptions are non-refundable.
That means we do not provide refunds, credits, or prorated adjustments for:
- unused time in a billing cycle
- mid-cycle cancellation
- plan downgrades
- accidental purchases (unless required by law)
- account inactivity or lack of usage
- renewal charges when cancellation was not completed before renewal
This policy applies only to AI dropship and is not affiliated with any third-party service.
6. Billing Issues & Incorrect Charges
If you believe you were charged incorrectly (example: duplicate payment or wrong amount), contact us within 7 days of the charge so we can review and resolve it.
We may request details such as:
- account email
- invoice/transaction ID
- date and amount charged
- screenshot or bank reference (if applicable)
7. Chargebacks & Payment Disputes
If you initiate a chargeback without contacting us first, it may:
- delay resolution
- restrict your account access during investigation
- result in permanent subscription cancellation
We maintain payment and account logs to support dispute investigations.
8. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact
For billing, cancellations, or disputes:
Email: [email protected]